Customer Support
Most Popular Help Topics Reading your eTextbook Offline
When your computer is not connected to the internet. You can read your...
Checking Out Your eTextbook
You will check out your eTextbook when you would like to read your eTextbook...
Returns and Refunds
Are eTextbooks Returnable? eTextbook subscriptions are refundable under...
Using eTextbooks Offline for the iPad app (without...
Accessing your Online or Downloadable eTextbooks on CourseSmart's iPhone app...
Obtaining an Access Code for an eResource
All eResources and some Companion Materials require you go get an Access Code...
Redemption Codes
Redemption Codes are your means for obtaining CourseSmart eTextbooks purchased...
How long will my Free Trial last?
There is no expiration date for the sample content in the Free Trial version. ...
iPad Caching Issues for Offline Use
CourseSmart only allows one caching of a section. If caching is interrupted or...
Browser Requirements for eTextbooks
For Desktop and Laptop Computers Reading online is supported within: IE 7.0 or...
Redemption Code Problems
If you encountered no error messages as you redeemed your code, the...
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